March 12, 2020, Fort Wayne, Indiana
At ISG, we believe it is our responsibility during this increased time of viral awareness, to prioritize, even more so than usual, the health and well-being of our members. We will be vigilantly making decisions concerning our business and COVID-19 informed by the latest science-based information and guided by Our Mission statement and Values.
We want to provide a formal update on the actions that ISG is taking to help prevent the spread of the virus and support the health and well-being of our members, staff and our communities.
We are putting into place a series of precautionary steps in response to this developing public health situation, including increased cleaning and sanitizing procedures for our clubs, with more potent disinfectant chemicals. We have also prepared our locations to respond quickly to any emerging situation. These steps, paired with members doing their part to wipe down and clean equipment before and after each use, will help maintain clean facilities where our members can still come and work on staying healthy, without the fear of contracting some unseen illness.
On that note, it is important to reiterate – if you are exhibiting any form of illness, cough or cold, we ask that you refrain from being present in the facilities until such illness has passed from your system. “Sweating it out,” in a public place is never a good idea when others health is at risk.
We appreciate your understanding that, as a member, your ISG Experience may look different as we navigate through this time together. While we are currently maintaining regular operations at both of our locations, our clubs are prepared to modify operations if need be. This means that as we move forward with this situation we may adapt the gym experience by limiting cardio/equipment usage to improve social distancing between members. As a last resort, we will close a location(s) if we feel it is in the best interest of our customers and staff, or if we are directed to do so by government authorities. In any such situation, we expect club disruption to be temporary.
Thank you for being loyal members. It is our intent to remain transparent, providing you the latest information we can. If you haven’t already, please consider liking and following our Facebook page so that you will receive updates concerning store operations as soon as they are posted.
We are privileged to serve you and our communities and thankful for each and everyone that makes the ISG family so strong.